Häufig gestellte Fragen
Eine Sammlung unserer wichtigsten Anfragen
Wo finde ich YOGI TEA® in meiner Nähe?
YOGI TEA® ist flächendeckend im Naturkosthandel, in Reformhäusern sowie in ausgewählten Drogerien und Supermärkten erhältlich.
Sind Eure Produkte wirklich biologisch?
Eines unserer Prinzipien ist der Bezug von Rohwahren aus der ganzen Welt, die ausschließlich der höchsten Qualität entsprechen. Keiner unserer Tees enthält künstliche Zutaten. Alle in den YOGI TEA®s verwendeten Zutaten werden kontrolliert ökologisch angebaut und sind gemäß der EU-Bio-Verordnung (EG) 834/2007 zertifiziert. Weiterführende Informationen findest Du gern auf unserer Website.
Do your products contain any gluten?
We are happy to confirm that all our current teas are gluten-free and the facility they are produced in is gluten-free. In addition, our tea bag material and packaging contain no added gluten.
Are your products vegan?
All our teas are vegetarian, and all our teas are vegan with the exception of the following three Yogi tea varieties: Honey Lavender Stress Relief, Honey Lemon Throat Comfort, and Honey Chai Turmeric Vitality. While these three teas were previously vegan, we recently added real Honey Powder to their formulas, and honey as a natural ingredient cannot be vegan certified. You will be able to identify which version you have by looking at the Supplement Facts panel ‘Other Ingredients’ section to see if ‘Honey Powder’ is listed. In addition, the new versions of these teas will no longer have the Vegan symbol printed on their cartons.
Do your products contain caffeine?
We have over 40 varieties of herbal, green and black teas. Some of them contain caffeine, while others are naturally caffeine-free.
Caffeine content information can be found on the bottom left corner of the Yogi tea cartons and on the individual tea envelopes. The caffeine content of each Yogi tea will be listed as one of the following:
• Contains Caffeine: Indicates a tea that contains caffeine. The amount of caffeine is detailed within the Supplement Facts panel, as well as on the back of the individual tea envelope.
• Caffeine Free: Indicates a tea that does not contain any caffeine as it is made from ingredients that are naturally caffeine-free.
• Decaffeinated: Indicates a tea made with some amount of decaffeinated Green Tea leaves, and contains some small residual amount of caffeine.
What is your refund policy?
We strive to deliver products of the highest quality and want you to be completely satisfied with your purchase. Our refund policy reflects our commitment to ensuring that every customer receives exceptional service. Upon reviewing your request, we may offer a refund or replacement depending on the circumstances. Refunds will be processed using the original payment method. Replacements will be subject to product availability.
Do you ship internationally?
Currently, our website serves only the U.S., but we’re happy to share that our teas are available to ship internationally through iHerb.com.
How do I open a wholesale account?
We do not offer a wholesale account option through our website. If you are a retailer interested in opening a wholesale account, we welcome you to contact our Business Sales team for assistance. They can be reached at business.sales@yogi-life.com or 1-800-285-6457.